We are recruiting!
Service Design for Innovation (SDIN) is now seeking 9 outstanding Early Stage Researchers (ESR)
Daniela Sangiorgi
Senior Lecturer, August 2009 to August 2015
Service Design, Design for Public Services, Service Innovation
Daniela’s research focuses on Service Design, which was also her PhD topic. She has investigated services as complex social systems, proposing holistic and participatory approaches to Service Design.
In her recent work she has been investigating the role of Design in public sector reform and in service innovation in general. She has conducted research into the role of Design in healthcare commissioning. She is recently exploring links and contributions of Design in the Service Science debate and the Service Logic framework.
She is a member of the International Society of Service Innovation Professionals (ISSIP).
Daniela was a researcher for the SDI Agency at the INDACO Department of Politecnico di Milano until April 2007. During this time, she participated in several national and European research projects, mainly dealing with the role of design in the innovation and development of the Italian industrial system.
Latest Updates from Daniela Sangiorgi
Key note presentation at Relating Systems Thinking and Design Symposium
The Oslo School of Architecture and Design has organised the third symposium on Relating Systems Thinking and Design. I have been asked to contribute to the discussions, by trying to relate my perspective on Service Design with the very wide field of Systems Thinking and Design
Service Prototyping Seminar
Seminar part of Designing Services course at the Department of Design at Aalto University Arts Design and Architecture
Projects from Daniela Sangiorgi
Service Design for Innovation
Service Design for Innovation (SDIN) is a European Training Network for Early Stage Researchers (ESRs)
DESIS UK Network
Design for Social Innovation and Sustainability (DESIS)
SDR UK Network
Developing a Network for Service Design Research in UK
Design for Service Innovation and Development
A scoping study into the contributions Service Design to Service Innovation and Development starting from service idea generation toward service implementation and measurement
ServDes 2014
Service Design and Innovation Conference at Lancaster University
Design In Practice
Flexibility and change for healthcare service providers
Innovation through Improved Service & Design
A series of 3 workshops aiming at introducing Design to manufacturing SMEs with a particular focus on the role of Service Thinking and Service Design for Innovation
Creative Exchange
Creating New Contexts for Growth in the Experience Economy