Innovation through Improved Service & Design

The project is part of Innovation for Growth (IFG) programme in the Institute for Entrepreneurship and Enterprise Development (IEED) of Lancaster Management School; this programme offers advice and support to embed innovation within the business and management processes and practices of regional SMEs. Imagination aims at introducing Design within this large programme with a particular focus on the role of Service Thinking and Service Design for Innovation.

We are collaborating with design agencies Engine and The Hub.

Innovation by Service Design is co-funded by the Design Council Grant