“Ten years ago, project managers and designers seemed liked two separate tribes, each with their own language and culture. That’s now changing. Rachel Cooper explains how inclusive design is enabling a cradle to grave approach to infrastructure that serves multiple users through changing applications, by a team of technical and project managers who are working collectively rather than in isolation. The result is projects that deliver the inclusivity, sustainability and value for uers that we require.”
This video was originally uploaded by the Major Projects Knowledge Hub in February 2020
Rachel Cooper