Mapping and Developing Service Design Research in the UK – Final report 2014


This report presents the material from the network as an overview of Service Design Research in the UK. With its key research themes and sectors, it discusses the nature and challenges of Service Design practice in the UK.

In the last section the report offers twelve short pieces by a range of academics, experts and practitioners who have participated in the network, to reflect on possible future directions and challenges for Service Design research. In our conclusion we bring together all these considerations to offer key recommendations for academics, practitioners, innovation and design bodies, funding agencies as well as design commissioners.